Atlantic.Net Status

All Systems Operational

Regions Operational

Orlando, Florida (USA - East-1) Operational

New York, New York (USA - East-2) Operational

Ashburn, Virginia (USA - East-3) Operational

Dallas, Texas (USA - Central-1) Operational

San Francisco, California (USA - West-1) Operational

Toronto, Ontario (Canada - East-1) Operational

London, United Kingdom (EU - West-1) Operational

Services Operational

Cloud Services - User Signups Operational

Cloud Services - User Portal Operational

Cloud Services - Server Provisioning Operational

Cloud Services - Web API Operational

DNS Operational

Email Hosting Operational

Shared Web Hosting Operational

Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ORL-FL | Facility Maintenance Apr 23, 09:00-11:00 EDT

Reference Ticket #2459823

Planned Facilities Maintenance

Purpose of Facilities Maintenance:
Altantic.Net will be replacing batteries in one(1) of the five(5) modules of UPS Z-2.

Maintenance Details
Location: ORL-FL
Start Date & Time: April 23, 2021 9:00AM EST
End Date & Time: April 23, 2021 11:00AM EST
Duration: 2 hour(s)
Impact: No customer outages are expected during this maintenance

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system or by phone at (888) 618-3282 and reference Ticket #2258987.

https://status.atlantic.net/

Atlantic.Net
Facilities Operations
Posted on Apr 19, 11:36 EDT

Past Incidents

Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

ORL-FL | Network Latency

Resolved - Our Network Engineering team has stabilized network flows and will schedule maintenance to replace the faulty network switch interface. Our Operations and Network Engineering teams will continue to monitor all services but at this time the network is now stable.
Apr 14, 14:50 EDT

Monitoring - Our Network Engineering team has identified the root cause as a physical interface issue on one of our network switches that prevented traffic from routing correctly. This interface has been removed from the network and we are looking in to repair options. All connections continue to be supported by our redundant network fabric.
Apr 13, 17:27 EDT

Update - We are continuing to investigate this issue.
Apr 13, 17:20 EDT

Update - We have been notified of a potential network issue that is affecting multiple clients within the Orlando Data Center. Upon initial troubleshooting, we found packet loss within a carrier route and we opened a trouble ticket with the carrier who would determine there was nothing outside their normal ranges. While continuing to work with the network carrier, we continued to get complaints and made the decision to migrate from our main carrier line to our failover carrier. Network traffic improved but was still not fully resolved. As we received more notices, we continued troubleshooting and have since narrowed it down to an internal network issue within the Orlando Data Center that is impacting a small number of clients.
Apr 13, 16:29 EDT

Investigating - We are currently investigating this issue.
Apr 13, 14:35 EDT

Apr 13, 2021

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.