All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.98 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
99.98 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
99.93 % uptime
Today
San Francisco, California (USA-West-1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Ontario (Canada-East-1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
100.0 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SIN1 | Upstream Network Carrier Maintenance Mar 18, 2026 11:00-17:00 EDT

Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Thursday, March 19, 2026, 00:00 AM SGT
• Scheduled End: Thursday, March 19, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.

Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.

Customer Impact:
During the maintenance window, customers in the SIN region may observe:

• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected

Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.

Sincerely,
The Atlantic.Net Operations Team
Posted on Mar 05, 2026 - 08:38 EST
Mar 17, 2026
DAL-TX | Carrier Transport Issues
Resolved - This incident has been resolved.
Mar 17, 07:37 EDT
Monitoring - Network connectivity has been restored and affected services are returning to normal operation. We are continuing to monitor the environment closely with our upstream provider to confirm ongoing stability. Once our review is complete, we will provide a full Reason for Outage (RFO). We will continue to share updates as they become available. We sincerely appreciate your continued patience.
Mar 13, 11:34 EDT
Update - We are continuing to work closely with our upstream provider on a fix to restore network connectivity. We will continue to provide further updates as they become available. We sincerely appreciate your continued patience.
Mar 13, 10:43 EDT
Update - We are continuing to work on a fix for this issue.
Mar 13, 10:14 EDT
Identified - We are aware of a recurrence in carrier transport issues in the region that is causing connectivity issues for Cloud and Dedicated services. We are currently working with our upstream carrier to resolve the issue. You may experience periods where your Cloud and Dedicated servers are inaccessible while our team works to resolve the issue. We sincerely appreciate your patience.
Mar 13, 10:08 EDT
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
DAL-TX | Carrier Transport Issues
Resolved - This incident has been resolved.
Mar 13, 08:43 EDT
Monitoring - Connectivity in the Dallas (DAL) region has returned to normal. All services are currently accessible, and we will continue to monitor for stability or recurrences.

We will continue to post further updates as necessary.
Mar 13, 06:28 EDT
Identified - We are aware of potential carrier transport issues in the region that is causing higher-than-normal levels of packet loss for services. We are currently working with our upstream carrier to resolve the issue. You may experience periods where your Cloud Servers are intermittently accessible while our team works to resolve the issue. We sincerely appreciate your patience.
Mar 13, 05:47 EDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
DAL-TX | Carrier Transport Issues
Resolved - This incident has been resolved.
Mar 10, 06:01 EDT
Monitoring - Connectivity in the Dallas (DAL) region has returned to normal. All services are currently accessible, and we will continue to monitor for stability or recurrences.

We will continue to post further updates as necessary.
Mar 10, 04:58 EDT
Update - We are continuing to work closely with our upstream provider on a fix to restore network connectivity. We will continue to provide further updates as they become available. We sincerely appreciate your continued patience.
Mar 10, 04:38 EDT
Identified - We are aware of potential carrier transport issues in the region that is causing higher-than-normal levels of packet loss for services. We are currently working with our upstream carrier to resolve the issue. You may experience periods where your Cloud Servers are intermittently accessible while our team works to resolve the issue. We sincerely appreciate your patience.
Mar 10, 04:04 EDT
Mar 9, 2026
SIN1 | Upstream Network Carrier Maintenance
Completed - The scheduled maintenance has been completed.
Mar 9, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 11:00 EDT
Scheduled - Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Tuesday, March 10, 2026, 00:00 AM SGT
• Scheduled End: Tuesday, March 10, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.

Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.

Customer Impact:
During the maintenance window, customers in the SIN region may observe:

• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected

Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.

Sincerely,
The Atlantic.Net Operations Team
Mar 5, 08:37 EST
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
ORL-FL | Scheduled Maintenance Notification – Management Network Firewall Upgrade
Completed - The scheduled maintenance has been completed.
Mar 3, 20:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 20:00 EST
Scheduled - Our Network Operations team will be performing scheduled maintenance on our management network firewall infrastructure to improve performance, reliability, and overall platform security.

**Maintenance Window**
Start: March 3, 2026 at 8:00 PM EST
End: March 3, 2026 at 10:00 PM EST

**Services Potentially Impacted**

* Cloud Services Customer Portal
* Email Hosting Management Portal
* Web Hosting Management Portal
* Support / Ticketing Portal

During this maintenance window, the above portals may experience intermittent access issues or temporary unavailability. Production customer workloads, hosted servers, and live traffic are not expected to be impacted.

All services will be fully restored immediately upon completion of the work. We will make every effort to complete the maintenance within the scheduled timeframe.

If you require assistance during the maintenance window, please contact our support team prior to the start of maintenance to ensure appropriate arrangements can be made.

We appreciate your understanding as we continue to improve the security and reliability of our platform.
Mar 2, 19:04 EST
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