Atlantic.Net Status

All Systems Operational

Regions Operational

Orlando, Florida (USA-East-1) Operational

New York, New York (USA-East-2) Operational

Ashburn, Virginia (USA-East-3) Operational

Dallas, Texas (USA-Central-1) Operational

San Francisco, California (USA-West-1) Operational

Toronto, Ontario (Canada-East-1) Operational

London, United Kingdom (EU-West-1) Operational

Services Operational

Cloud Services - User Signups Operational

Cloud Services - User Portal Operational

Cloud Services - Server Provisioning Operational

Cloud Services - Web API Operational

DNS Operational

Email Hosting Operational

Shared Web Hosting Operational

Support Portal Operational

Cloud Services - Servers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 30, 2022

No incidents reported today.

Jun 29, 2022

TOR-CA | Planned Network Maintenance

Completed - The scheduled maintenance has been completed.
Jun 29, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 04:00 EDT

Scheduled - Planned Network Maintenance
Reference Ticket #3372718

Atlantic.Net's goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are planning a maintenance window designed to upgrade our network core infrastructure.

Maintenance Details

Location: Toronto, Canada Data Center
Start Date & Time: June 29, 2022 @ 4:00 AM EDT
End Date & Time: June 29, 2022 @ 4:00 PM EDT
Duration: 12 hour(s)

Purpose for Maintenance Window:
Repair failed hardware within core network switch infrastructure. Adjust settings and upgrade operating systems on all systems.

What this means to you:
While every effort will be made to minimize any interruption in service, customers may experience short network interruption while we migrate the network transport connections to the new networking hardware and test failover capabilities / performance.

This notice is for advisory purposes only.

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system, or by phone at 1 (888) 618-DATA (3282) and reference Ticket #3372718.
Jun 27, 12:35 EDT

TOR-ON | Intermittent Network and DNS Issues

Resolved - This incident has been resolved.
Jun 29, 10:16 EDT

Monitoring - All DNS issues are mitigated. Replacement hardware is being coordinated to fully restore DNS redundancy. Our Engineers are monitoring the environment until replacement hardware is deployed.
Apr 28, 15:44 EDT

Identified - Our Engineers have deactivated this datacenter's primary DNS caching server. DNS requests have been routed to backup DNS servers. Reported issues have been mitigated at this time.

Engineers are continuing to review the impacted server to return it to service for redundancy purposes.
Apr 28, 12:26 EDT

Update - We are continuing to investigate this issue.
Apr 28, 11:28 EDT

Investigating - Our Support Staff have received reports of intermittent DNS caching errors and intermittent ping concerns at our Toronto Datacenter. Our Network Engineers are currently investigating.
Apr 28, 11:14 EDT

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Cloudflare Service Issues

Resolved - There have been no further reported issues following Cloudflare implemented a fix. This incident has been resolved.
Jun 21, 09:34 EDT

Monitoring - Cloudflare has posted a fix which appears to have addressed the issue. We are seeing services using Cloudflare CDN returning. We will continue to monitor.
Jun 21, 03:48 EDT

Investigating - We are aware of the current upstream CDN issue currently happening with Cloudflare. This issue impacts site DNS and service resolution and results in some sites hosted through Cloudflare to not respond to DNS or Web service requests, including several Atlantic.Net customer portals.

Cloudflare is aware of the widespread issue and are working on a resolution. In the meantime, we will continue monitoring for any status change and will post updates as they become available.
Jun 21, 03:46 EDT

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.