All Systems Operational
Regions Operational
Orlando, Florida (USA - East-1) Operational
New York, New York (USA - East-2) Operational
Ashburn, Virginia (USA - East-3) Operational
Dallas, Texas (USA - Central-1) Operational
San Francisco, California (USA - West-1) Operational
Toronto, Ontario (Canada - East-1) Operational
London, United Kingdom (EU - West-1) Operational
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ORL-FL | Facility Maintenance Jan 19, 17:00-23:00 EST
Planned Facilities Maintenance

Purpose of Facilities Maintenance:
Altantic.Net will be replacing four sets of batteries, and one power module, out of the five modules for UPS T-2.

Maintenance Details
Location: ORL-FL
Start Date & Time: January 19, 2021 5:00PM EST
End Date & Time: January 19, 2021 11:00PM EST
Duration: 6 hour(s)
Impact: No customer outages are expected during this maintenance

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system or by phone at (888) 618-3282.

https://status.atlantic.net/

Atlantic.Net
Facility Operations
Posted on Jan 6, 10:19 EST
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
ORL-FL | Facility Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 EST
Scheduled - Planned Facilities Maintenance

Purpose of Facilities Maintenance:
Altantic.Net will be replacing batteries in two of the five modules of UPS T-3.

Maintenance Details
Location: ORL-FL
Start Date & Time: January 13, 2021 9:00AM EST
End Date & Time: January 13, 2021 11:00AM EST
Duration: 2 hour(s)
Impact: No customer outages are expected during this maintenance

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system or by phone at (888) 618-3282.

https://status.atlantic.net/

Atlantic.Net
Facility Operations
Jan 4, 12:41 EST
ORL-FL | Helpdesk Server Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 07:12 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance window.

Maintenance Details


Location: ORL-FL
Services: Helpdesk / Support Server Maintenance
Start Date/Time: January 13, 2021 @ 06:00 AM EST
End Date/Time: January 13, 2021 @ 08:00 AM EST
Duration: 2 hour(s)

Purpose for Maintenance


Atlantic.Net Billing and Ticketing systems will be undergoing maintenance, during which we will apply additional updates to our Service Portal applications.

Customer Support


During this maintenance, both our public Billing and Ticketing systems will be unavailable. Our support staff will remain available to assist customers via phone. Any email sent to our ticketing system will be temporarily deferred. Once all systems are back online, all deferred emails will be delivered to our ticketing systems and will be immediately reviewed and addressed by our support staff.

If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net


Jan 4, 10:54 EST
Jan 12, 2021
ORL-FL | Facility Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 09:00 EST
Scheduled - Planned Facilities Maintenance

Purpose of Facilities Maintenance:
Altantic.Net will be replacing batteries in one of the five modules of UPS Z-8.

Maintenance Details
Location: ORL-FL
Start Date & Time: January 12, 2021 9:00AM EST
End Date & Time: January 12, 2021 11:00AM EST
Duration: 2 hour(s)
Impact: No customer outages are expected during this maintenance

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system or by phone at (888) 618-3282.

https://status.atlantic.net/

Atlantic.Net
Facility Operations
Jan 4, 10:36 EST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
LON-UK | Cloud Server Provisioning
Resolved - All issues resolved. Server Provisioning has been re-enabled for this location.
Jan 7, 19:34 EST
Monitoring - The issue was identified as a partial carrier outage. No customer impact at this time. We are monitoring the transport path stability at this time.
Jan 7, 19:34 EST
Update - We are continuing to investigate this issue.
Jan 7, 19:30 EST
Investigating - We are currently investigating potential issues with provisioning servers in this location.
Jan 7, 19:23 EST
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

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