Resolved -
This incident has been resolved.
Apr 3, 00:20 EDT
Monitoring -
The affected Cloud node is now stable. Virtual machines hosted on the relevant node should be online and accessible. We will continue to monitor the node and provide updates as our Cloud Operations team investigates. Please direct all questions to support@atlantic.net.
Apr 2, 14:04 EDT
Identified -
A Cloud node in the Orlando data center is experiencing unexpected issues which our Cloud Operations team is currently working to resolve. Virtual machines hosted on the relevant node may be affected at this time. We will continue to provide updates as we work toward resolution. Please direct all questions to support@atlantic.net.
Apr 2, 13:50 EDT
Completed -
The scheduled maintenance has been completed.
Mar 29, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 EDT
Scheduled -
The Atlantic.Net Network Operations and Cloud Operations teams will be performing scheduled infrastructure upgrades at our New York data center during the week of March 24, 2026 through March 29, 2026.
This window will involve upgrading core network infrastructure and deploying new cloud services hardware. As part of this effort, we will be replacing and migrating legacy networking equipment to a modernized platform designed to improve performance, reliability, and long-term scalability.
Our engineering teams have planned these upgrades carefully and will be executing a staged migration strategy designed to minimize customer impact. While we strive to achieve a zero-downtime transition, brief service interruptions may occur during certain phases of the upgrade.
--- Maintenance Details ---
Location: New York Data Center
Site Upgrade Window: March 24, 2026 – March 29, 2026
--- Purpose for Maintenance ---
- Core network infrastructure upgrades - Migration from legacy networking equipment to modernized infrastructure - Deployment of new cloud services server infrastructure
--- Customer Support ---
Our teams will be actively monitoring all systems throughout the maintenance period to ensure service stability and rapid response should any issues arise.
If you have any questions or concerns regarding this maintenance activity, please contact our support team.