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Scheduled Maintenance
DAL-TX | Circuit Breaker Maintenance
Feb 17, 2025 08:00 - Mar 1, 2025 19:00 EST
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.
~~Maintenance Details~~
Location: Dallas, TX (DAL-TX)
Services: Circuit Breakers
Duration: 12 days
Impact: No service impact is anticipated.
~~Purpose for Maintenance~~
The Dallas data center will be performing 5 year circuit breaker maintenance on main switchboards 101M through 105M and 101U through 110U. During this maintenance period the switchboards will be deenergized and isolated one at a time. All loads on an associated switchboard will be transferred to another source and will be restored prior to moving onto the next switchboard. No impact is expected.
~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.
Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Feb 03, 2025 - 13:52 EST
~~Maintenance Details~~
Location: Dallas, TX (DAL-TX)
Services: Circuit Breakers
Duration: 12 days
Impact: No service impact is anticipated.
~~Purpose for Maintenance~~
The Dallas data center will be performing 5 year circuit breaker maintenance on main switchboards 101M through 105M and 101U through 110U. During this maintenance period the switchboards will be deenergized and isolated one at a time. All loads on an associated switchboard will be transferred to another source and will be restored prior to moving onto the next switchboard. No impact is expected.
~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.
Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Feb 03, 2025 - 13:52 EST
CoreSite Maintenance Notification
Mar 1, 2025 22:03 - Mar 2, 2025 07:03 EST
Maintenance Ticket: 02979982
Location: OR1
Floor(s)/Suite(s): Full Site
Description: • Lenel security system server maintenance is scheduled for Saturday March 1st starting at 8am PST (11am EST) and continuing for approximately 9 hours. Some minor work may carry over to the following day, Sunday March 2nd.
o Existing badge access will not be affected during the upgrade. Badges will still work.
o No remote open commands will work on doors or gates
o No new Lenel security system access may be granted including creation of new access badges and the modification of existing badges
o No door alarms will be coming through on alarm monitoring
o We will not be able to see access when someone swipes a badge reader or enters a door
o Live feed to cameras running Lenel LNVR will not be available although they will still be recording in the background
o Cameras at sites running Milestone VMS will not be affected
• Our security partner will be taking the lead along with our CoreSite in-house Lenel expert, Lenel engineers and CoreSite IT.
• Backup copies of the Master and Regional data bases are being saved in case it is needed.
• Mitigation measures at the sites during the maintenance:
o Extra DCO techs / security officers to conduct fire watch patrols, provide escorts etc. as needed.
o If someone arrives on site that and needs a new badge or modification to their existing badge, the site can still verify access in Salesforce and escort them as needed. The site will document any access given to customers/visitors on the Salesforce case. Once Lenel security system is back up, the site will issue badges/modify badges to reflect the access granted during the maintenance.
o Sites will have premade Escort badges ready to use as needed.
Posted on Jan 30, 2025 - 22:05 EST
Location: OR1
Floor(s)/Suite(s): Full Site
Description: • Lenel security system server maintenance is scheduled for Saturday March 1st starting at 8am PST (11am EST) and continuing for approximately 9 hours. Some minor work may carry over to the following day, Sunday March 2nd.
o Existing badge access will not be affected during the upgrade. Badges will still work.
o No remote open commands will work on doors or gates
o No new Lenel security system access may be granted including creation of new access badges and the modification of existing badges
o No door alarms will be coming through on alarm monitoring
o We will not be able to see access when someone swipes a badge reader or enters a door
o Live feed to cameras running Lenel LNVR will not be available although they will still be recording in the background
o Cameras at sites running Milestone VMS will not be affected
• Our security partner will be taking the lead along with our CoreSite in-house Lenel expert, Lenel engineers and CoreSite IT.
• Backup copies of the Master and Regional data bases are being saved in case it is needed.
• Mitigation measures at the sites during the maintenance:
o Extra DCO techs / security officers to conduct fire watch patrols, provide escorts etc. as needed.
o If someone arrives on site that and needs a new badge or modification to their existing badge, the site can still verify access in Salesforce and escort them as needed. The site will document any access given to customers/visitors on the Salesforce case. Once Lenel security system is back up, the site will issue badges/modify badges to reflect the access granted during the maintenance.
o Sites will have premade Escort badges ready to use as needed.
Posted on Jan 30, 2025 - 22:05 EST