ORL-FL | Internal Network Issues
Identified - Routine maintenance of a firewall in the Orlando data center has affected some our internal systems, including ticketing. Our Network Operations team is currently working to resolve the issue. Should you have any questions, you can contact us via email or phone number using the information below.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Jan 20, 2025 - 12:28 EST
Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.95 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
99.98 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
99.69 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
100.0 % uptime
Today
San Francisco, California (USA-West-1) Operational
Toronto, Ontario (Canada-East-1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
100.0 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Degraded Performance
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Degraded Performance
Shared Web Hosting Operational
Support Portal Degraded Performance
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
LON-UK | Carrier Maintenance Jan 28, 2025 18:00 - Jan 29, 2025 00:00 EST
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: London, UK (LON-UK)
Services: Carrier Maintenance
Duration: Maintenance will occur from 11 PM to 5 AM GMT
Impact: All sites are configured with redundant carriers, so there will be no impact to service.

~~Purpose for Maintenance~~
The purpose of this maintenance is to implement a software update and is required in order to improve network reliability.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Jan 17, 2025 - 10:16 EST
Past Incidents
Jan 20, 2025

Unresolved incident: ORL-FL | Internal Network Issues.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
NTT GDCA- TX1: Utility Transfer To Primary Feed
Completed - The scheduled maintenance has been completed.
Jan 10, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 EST
Scheduled - DETAILS: NTT GDCA will be transferring building load from T2 to T1 to return to our primary utility feed.
Jan 7, 23:03 EST
DAL-TX | Winter Storm Warning
Completed - The scheduled maintenance has been completed.
Jan 10, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 01:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of an upcoming weather event.

~~Event Details~~
Location: Dallas, TX (DAL-TX)
Event: Winter Storm Warning
Duration: Inclement weather is expected in the Dallas area beginning Thursday, January 9th through Friday afternoon, January 10th, 2025 12:00 PM local time.
Impact: Any incidents impacting site operations will be communicated to the affected customers through our standard communication procedures. Additional notifications will be provided if the forecast significantly increases in severity or is expected to continue for an extended period of time.

~~Preparations~~
Standard severe weather response protocols are in place to ensure appropriate engineering, vendor and security coverage during the event, as well as ensuring the availability of critical spares, generator fuel and emergency supplies.

~~Customer Support~~
If you have any questions, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Jan 8, 17:15 EST
Jan 9, 2025
Jan 8, 2025

No incidents reported.

Jan 7, 2025
ORL-FL | Windy Conditions
Resolved - This incident has been resolved.
Jan 7, 08:50 EST
Monitoring - We have received reports of power outages near the Orlando data center due to windy conditions. The data center currently remains unaffected. However, should primary power fail, our systems will immediately cutover to redundant power supplies, and notifications will be sent out.

There is no anticipated impact to service.

If you have any questions regarding this alert, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Jan 6, 12:19 EST
Jan 6, 2025
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