In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 2026 - 11:00 EST
Feb 26, 2026 - 11:00 EST
Scheduled - Dear Valued Customer,
We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.
Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Friday, February 27, 2026, 00:00 AM SGT
• Scheduled End: Friday, February 27, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.
Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.
Customer Impact:
During the maintenance window, customers in the Singapore region may observe:
• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected
Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.
Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:
Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.
Sincerely,
The Atlantic.Net Operations Team
Feb 26, 2026 11:00-17:00 EST
We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.
Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Friday, February 27, 2026, 00:00 AM SGT
• Scheduled End: Friday, February 27, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.
Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.
Customer Impact:
During the maintenance window, customers in the Singapore region may observe:
• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected
Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.
Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:
Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.
Sincerely,
The Atlantic.Net Operations Team
Feb 26, 2026 11:00-17:00 EST
Regions
Under Maintenance
Orlando, Florida (USA-East-1)
Operational
New York, New York (USA-East-2)
Operational
Ashburn, Virginia (USA-East-3)
Operational
Dallas, Texas (USA-Central-1)
Operational
San Francisco, California (USA-West-1)
Operational
Toronto, Ontario (Canada-East-1)
Operational
London, United Kingdom (EU-West-1)
Operational
Singapore, SG (AP-Southeast--1)
Under Maintenance
Services
Under Maintenance
Cloud Services - User Signups
Operational
Cloud Services - User Portal
Operational
Cloud Services - Server Provisioning
Under Maintenance
Cloud Services - Web API
Operational
DNS
Operational
Email Hosting
Operational
Shared Web Hosting
Operational
Support Portal
Operational
Cloud Services - Servers
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.