Atlantic.Net Status

All Systems Operational

Regions Operational

Orlando, Florida (USA - East-1) Operational

New York, New York (USA - East-2) Operational

Ashburn, Virginia (USA - East-3) Operational

Dallas, Texas (USA - Central-1) Operational

San Francisco, California (USA - West-1) Operational

Toronto, Ontario (Canada - East-1) Operational

London, United Kingdom (EU - West-1) Operational

Services Operational

Cloud Services - User Signups Operational

Cloud Services - User Portal Operational

Cloud Services - Server Provisioning Operational

Cloud Services - Web API Operational

DNS Operational

Email Hosting Operational

Shared Web Hosting Operational

Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2021

No incidents reported today.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

Atlantic.Net | September 15, 2021 | Potential Emergency Network Maintenance

Resolved - The fiber field ops team has completed re-splice of our fiber connections and all services are now operating normally.
Sep 17, 16:40 EDT

Update - We just finished up working with the construction crew and are preparing to begin their fiber re-splice work. We will continue to monitor and update once any impacted services are restored.
Sep 17, 12:45 EDT

Update - We've received an update that construction crews are preparing to hand the site to the fiber field operations team in the next few hours to begin fiber repairs. The fiber splicers have been provided instructions to complete our fibers before anything else in best efforts to minimize downtime and we will continue to monitor the situation. We will provide further updates as they become available.
Sep 16, 17:56 EDT

Update - We've received what we currently expect to be the final update for the evening from the field operations team working to repair the damaged fiber. During efforts to excavate around the fiber, a second section of damaged cabling was discovered. The fiber provider will need to engage work with a another construction crew, and that the work will not be completed today.

Through the day, Atlantic.Net has been working to migrate VMs that may be impacted by this issue to a separate data center site. We will be continuing these migrations through the night and in to tomorrow. Once we receive a firm time frame regarding maintenance repair, we will provide further updates to the Status page.
Sep 15, 21:32 EDT

Update - We've received an update from the fiber providers field operations team. They are continuing work to excavate the damaged fiber while a second crew works on excavation of a separate area that will be used to collect the repaired ducts and re-splice the damaged fibers. This is taking more time than they originally expected as they are attempting not to damage any other utilities and our service. They currently expect repair to be completed tonight, but we have not yet been provided a time frame on when this will be done.
Sep 15, 18:13 EDT

Monitoring - This notice is for advisory purposes only.

Atlantic.Net has been notified by one of our fiber providers of a large-scale fiber cut in Richardson, TX that occurred September 14, 2021 at 12:30 CDT. Our Network Engineering team has been monitoring the situation and there has been no service impact at this time. However, based on communication directly with the field operations teams we are preparing for a potential network service impact to our USA-Central-1 (Dallas, TX) Facilities as work continues to repair the fiber cut.

As our Network Engineering teams receive additional information we will provide an update directly on our status page via the following URL: https://status.atlantic.net/incidents/ycccfmq5d18r

Atlantic.Net
Network Operations
Sep 15, 12:41 EDT

Sep 16, 2021

Sep 15, 2021

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.