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Scheduled Maintenance
Critical Maintenance – Configuration Templates (NYC1 Core Network Updates) May 23, 2025 00:00-04:00 EDT
Summary:
Atlantic.Net will be performing critical maintenance to improve infrastructure performance and reliability. This operation is part of our ongoing efforts to enhance service quality for our customers.
Maintenance Details:
• Change Control ID: Ticket #5478933
• Migration Type: Configuration Templates
• Scheduled Start: May 23, 2025 @ 12:01 AM EDT
• Scheduled End: May 23, 2025 @ 4:00 AM EDT
• Location/Scope: NYC1 Data Center – Core Access Switches
• Expected Impact: Yes – Brief connectivity interruptions (1–3 minutes)
Objective:
This maintenance will apply standardized configuration templates to our NYC1 access switches to address inconsistencies discovered during a recent VLAN migration process.
These updates are designed to enhance network stability, ensure consistent provisioning practices, and reduce the risk of future configuration-related issues.
Additionally, our Cloud team is preparing for a phased rollout of a segmented private bridge infrastructure. This new design—already implemented in our Orlando facility—has demonstrated improved performance and reduced unnecessary broadcast traffic between environments. While the bridge migration will be handled gradually on a per-customer basis, it is not part of this immediate work window.
Customer Impact:
During the maintenance window, customers may experience the following:
• Temporary loss of connectivity (1–3 minutes) as core network interfaces are reconfigured
• Intermittent latency as connections renegotiate
• Brief access limitations to some cloud-hosted services during the update
All efforts will be made to minimize disruption and complete the work within the scheduled window.
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department. Please note that as this is affecting multiple customers, our phone lines may be busy at this time.
Email: support@atlantic.net
Toll Free: (888) 618-3282
International: +1-321-206-3734
Posted on May 20, 2025 - 19:16 EDT
Atlantic.Net will be performing critical maintenance to improve infrastructure performance and reliability. This operation is part of our ongoing efforts to enhance service quality for our customers.
Maintenance Details:
• Change Control ID: Ticket #5478933
• Migration Type: Configuration Templates
• Scheduled Start: May 23, 2025 @ 12:01 AM EDT
• Scheduled End: May 23, 2025 @ 4:00 AM EDT
• Location/Scope: NYC1 Data Center – Core Access Switches
• Expected Impact: Yes – Brief connectivity interruptions (1–3 minutes)
Objective:
This maintenance will apply standardized configuration templates to our NYC1 access switches to address inconsistencies discovered during a recent VLAN migration process.
These updates are designed to enhance network stability, ensure consistent provisioning practices, and reduce the risk of future configuration-related issues.
Additionally, our Cloud team is preparing for a phased rollout of a segmented private bridge infrastructure. This new design—already implemented in our Orlando facility—has demonstrated improved performance and reduced unnecessary broadcast traffic between environments. While the bridge migration will be handled gradually on a per-customer basis, it is not part of this immediate work window.
Customer Impact:
During the maintenance window, customers may experience the following:
• Temporary loss of connectivity (1–3 minutes) as core network interfaces are reconfigured
• Intermittent latency as connections renegotiate
• Brief access limitations to some cloud-hosted services during the update
All efforts will be made to minimize disruption and complete the work within the scheduled window.
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department. Please note that as this is affecting multiple customers, our phone lines may be busy at this time.
Email: support@atlantic.net
Toll Free: (888) 618-3282
International: +1-321-206-3734
Posted on May 20, 2025 - 19:16 EDT