All Systems Operational
Regions Operational
Orlando, Florida (USA-East-1) Operational
New York, New York (USA-East-2) Operational
Ashburn, Virginia (USA-East-3) Operational
Dallas, Texas (USA-Central-1) Operational
San Francisco, California (USA-West-1) Operational
Toronto, Ontario (Canada-East-1) Operational
London, United Kingdom (EU-West-1) Operational
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 30, 2022

No incidents reported today.

Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 04:00 EDT
Scheduled - Planned Network Maintenance
Reference Ticket #3372718

Atlantic.Net's goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are planning a maintenance window designed to upgrade our network core infrastructure.

Maintenance Details

Location: Toronto, Canada Data Center
Start Date & Time: June 29, 2022 @ 4:00 AM EDT
End Date & Time: June 29, 2022 @ 4:00 PM EDT
Duration: 12 hour(s)

Purpose for Maintenance Window:
Repair failed hardware within core network switch infrastructure. Adjust settings and upgrade operating systems on all systems.

What this means to you:
While every effort will be made to minimize any interruption in service, customers may experience short network interruption while we migrate the network transport connections to the new networking hardware and test failover capabilities / performance.

This notice is for advisory purposes only.

If you have any questions about the maintenance, please contact our Customer Support Department through our Helpdesk ticketing system, or by phone at 1 (888) 618-DATA (3282) and reference Ticket #3372718.

Jun 27, 12:35 EDT
Resolved - This incident has been resolved.
Jun 29, 10:16 EDT
Monitoring - All DNS issues are mitigated. Replacement hardware is being coordinated to fully restore DNS redundancy. Our Engineers are monitoring the environment until replacement hardware is deployed.
Apr 28, 15:44 EDT
Identified - Our Engineers have deactivated this datacenter's primary DNS caching server. DNS requests have been routed to backup DNS servers. Reported issues have been mitigated at this time.

Engineers are continuing to review the impacted server to return it to service for redundancy purposes.

Apr 28, 12:26 EDT
Update - We are continuing to investigate this issue.
Apr 28, 11:28 EDT
Investigating - Our Support Staff have received reports of intermittent DNS caching errors and intermittent ping concerns at our Toronto Datacenter. Our Network Engineers are currently investigating.
Apr 28, 11:14 EDT
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - There have been no further reported issues following Cloudflare implemented a fix. This incident has been resolved.
Jun 21, 09:34 EDT
Monitoring - Cloudflare has posted a fix which appears to have addressed the issue. We are seeing services using Cloudflare CDN returning. We will continue to monitor.
Jun 21, 03:48 EDT
Investigating - We are aware of the current upstream CDN issue currently happening with Cloudflare. This issue impacts site DNS and service resolution and results in some sites hosted through Cloudflare to not respond to DNS or Web service requests, including several Atlantic.Net customer portals.

Cloudflare is aware of the widespread issue and are working on a resolution. In the meantime, we will continue monitoring for any status change and will post updates as they become available.

Jun 21, 03:46 EDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.