Monitoring - We believe to have resolved the current issues, and are currently monitoring for any further issues with the ticketing system

However, if you have any urgent issues, please make sure to call the support team instead.

Toll Free:  1-888-618-DATA (3282)
International: +1-321-206-3734

Jul 15, 2024 - 13:50 EDT
Investigating - Our support staff has noted that there is a significant delay in receiving help desk tickets, and as such, support response time may be delayed by a few hours.

If you have any urgent issues, please make sure to call the support team instead.

Toll Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

Jul 15, 2024 - 10:48 EDT
Regions Operational
90 days ago
99.95 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
99.94 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
99.74 % uptime
Today
San Francisco, California (USA-West-1) Operational
Toronto, Ontario (Canada-East-1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
100.0 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Atlantic.Net's goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the highest level of service reliability, we are notifying you of the planned maintenance window below.

Maintenance Details:
Location: Toronto, Ontario (Canada)
Start Date & Time: July 17, 2024, @ 7:00 AM EDT
End Date & Time: July 17, 2024, @ 3:00 PM EDT
Duration: 8 hours.

Purpose for the Window:
The facility will be doing routine testing of the current infrastructure in place to ensure its reliability.

The Toronto Datacenter will be undergoing maintenance on one of the generators that power our services. The facility will be swapped onto one utility and generator feed for most of the day (about 7AM-3PM Eastern Time), but it will still have redundant UPS power and both power bars will remain online.

As a result, we do not anticipate any impact on services during this window.

Posted on Jul 12, 2024 - 22:16 EDT
Past Incidents
Jul 15, 2024

Unresolved incident: [All Locations] | Help desk ticketing system issues.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 EDT
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance window.

Maintenance Details


Location: Orlando, FL (ORL-FL)
Services: DC Power Battery Inspection and preventive maintenance
Start Date/Time: July 3, 2024 @ 9:00AM EDT
End Date/Time: July 3, 2024 @ 12:00PM EDT
Duration: 3 hour(s)
Impact: No Expected Services Interruptions

Purpose for Maintenance


Atlantic.Net will have our contractor inspect and provide preventive maintenance on the DC power batteries.

This notice is for advisory purposes only.

Customer Support


If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net



Jun 25, 12:41 EDT
Resolved - Traffic has stabilized at our Orlando location. This issue has been resolved.
Jul 3, 05:33 EDT
Monitoring - Our engineering team has identified the issue and a fix has been applied. We are monitoring closely for any further signs of latency in our infrastructure.
Jul 3, 04:00 EDT
Investigating - Our monitoring systems have notified us of potential network latency issues for this data center. Our engineers are currently investigating this issue.
Jul 3, 01:41 EDT
Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.