In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2026 - 11:00 EDT
Mar 18, 2026 - 11:00 EDT
Scheduled - Dear Valued Customer,
We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.
Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Thursday, March 19, 2026, 00:00 AM SGT
• Scheduled End: Thursday, March 19, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.
Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.
Customer Impact:
During the maintenance window, customers in the SIN region may observe:
• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected
Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.
Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:
Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.
Sincerely,
The Atlantic.Net Operations Team
Mar 18, 2026 11:00-17:00 EDT
We are writing to inform you of an upcoming maintenance window that may affect services in the Singapore area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.
Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Thursday, March 19, 2026, 00:00 AM SGT
• Scheduled End: Thursday, March 19, 2026, 06:00 AM SGT
• Location/Scope: SIN/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.
Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of applying and activating software module upgrades on code running on the edge routers per the manufacturer's recommendations.
Customer Impact:
During the maintenance window, customers in the SIN region may observe:
• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected
Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.
Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:
Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.
Sincerely,
The Atlantic.Net Operations Team
Mar 18, 2026 11:00-17:00 EDT
Regions
Under Maintenance
Orlando, Florida (USA-East-1)
Operational
New York, New York (USA-East-2)
Operational
Ashburn, Virginia (USA-East-3)
Operational
Dallas, Texas (USA-Central-1)
Operational
San Francisco, California (USA-West-1)
Operational
Toronto, Ontario (Canada-East-1)
Operational
London, United Kingdom (EU-West-1)
Operational
Singapore, SG (AP-Southeast--1)
Under Maintenance
Services
Under Maintenance
Cloud Services - User Signups
Operational
Cloud Services - User Portal
Operational
Cloud Services - Server Provisioning
Under Maintenance
Cloud Services - Web API
Operational
DNS
Operational
Email Hosting
Operational
Shared Web Hosting
Operational
Support Portal
Operational
Cloud Services - Servers
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance | Helpdesk Support Portal Mar 18, 2026 22:00-22:30 EDT
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below scheduled maintenance.
--- Maintenance Details ---
Start Date/Time: March 18, 2026 @ 10:00 PM EST
End Date/Time: March 18, 2026 @ 10:30 PM EST
Duration: 30 minutes
Services: Helpdesk Support Portal
During this maintenance, customers may lose access to the Support portal to submit and review tickets for a brief period.
Expected downtime is 1-5 minutes, with the remainder of the maintenance dedicated to performing post-maintenance checks.
--- Purpose for Maintenance ---
We will be applying a patch to improve the security of our Support portal.
Updates will be provided on this status page if there are any changes or if the maintenance is completed ahead of schedule.
--- Customer Support ---
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.
Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Mar 18, 2026 - 13:53 EDT
--- Maintenance Details ---
Start Date/Time: March 18, 2026 @ 10:00 PM EST
End Date/Time: March 18, 2026 @ 10:30 PM EST
Duration: 30 minutes
Services: Helpdesk Support Portal
During this maintenance, customers may lose access to the Support portal to submit and review tickets for a brief period.
Expected downtime is 1-5 minutes, with the remainder of the maintenance dedicated to performing post-maintenance checks.
--- Purpose for Maintenance ---
We will be applying a patch to improve the security of our Support portal.
Updates will be provided on this status page if there are any changes or if the maintenance is completed ahead of schedule.
--- Customer Support ---
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.
Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Mar 18, 2026 - 13:53 EDT