Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2025 - 00:00 EDT
Scheduled
Dear Valued Customer,
We are writing to inform you of an upcoming maintenance window that may affect services in the Orlando area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.
Maintenance Summary: • Change Type: Fiber Carrier Maintenance • Scheduled Start: Thursday, July 17, 2025, 00:00 AM EDT • Scheduled End: Thursday, July 17, 2025, 06:00 AM EDT • Location/Scope: ORL-FL/Cloud Services & Dedicated Internet Access • Expected Impact: As we have redundant carriers configured, there is no anticipated image to service.
Purpose of Maintenance: Our fiber carrier will be performing maintenance on circuits. We have redundant connections configured, and so we do not anticipate any impact.
Customer Impact: During the maintenance window, customers in the ORL-FL region may observe brief periods of packet loss and short-duration service interruptions, although these are not expected. Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.
Communication Plan: • Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps: No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance: