Continued maintenance of a firewall in the Orlando data center has affected our internal systems, including ticketing. Our Network Operations team is currently working to resolve the issue. This maintenance should not have an impact customer infrastructure, though the Cloud portal may be inaccessible for a brief period of time. Should you have any questions, you can contact us via email or phone number using the information below.
Posted Jan 21, 2025 - 11:09 EST
This incident affected: Regions (Orlando, Florida (USA-East-1)) and Services (Cloud Services - User Signups, Cloud Services - User Portal, Email Hosting, Support Portal).