LON1 to/from SIN1 | Minor Packet Loss

Incident Report for Atlantic.Net

Resolved

This incident has been resolved.
Posted Mar 07, 2025 - 08:50 EST

Monitoring

Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the ongoing incident below.

Location: LON1 to/from SIN1
Services: Networking
Impact: We are in communication with one of our third-party network carriers regarding some packet loss across a BGP route between the London and Singapore data centers. Impact to all customers in both data centers should be insignificant to unnoticeable.

~~Customer Support~~
If you have any questions regarding this incident, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted Mar 06, 2025 - 17:44 EST
This incident affected: Regions (London, United Kingdom (EU-West-1), Singapore, SG (AP-Southeast--1)).