Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2025 - 00:00 EDT
Scheduled
Atlantic.Net's goal is to provide the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below scheduled maintenance window.
Maintenance Details: ~~~~~~~~~~~~~~ Affected Service(s): Phone Services Maintenance Type: Scheduled Maintenance Category: Phone Communications Start Date/Time: 2025/03/21 08:00 AM EST End Date/Time: 2025/03/28 05:00 PM EST (estimated) Duration: 1-7 days
Description: ~~~~~~~~ We are excited to announce that we are upgrading our phone system to provide better service and improved reliability. During this transition period, inbound calls will be rerouted to the upgraded phone systems with no expected downtime.
The migration can occur at any time during this period, and all numbers may not port over immediately. As such, Atlantic.Net staff members will be on standby on both systems to ensure a smooth transition. Once the migration is completed and systems are confirmed as working, this maintenance window will be closed out.
What this means to you: ~~~~~~~~~~~~~~~~ Though no downtime is expected during this period, there may be brief periods of call routing issues as numbers are ported.
Calls during this period should seamlessly transition to the new systems. Please pay attention to the new prompts as extensions have changed.
Should you encounter any issues contacting us by our standard numbers during this period, please contact us by phone at 321-291-2444 or email at support@atlantic.net and reference ticket #5390915. You can also view this schedule maintenance event on our status page via the following URL: http://status.atlantic.net
Atlantic.Net Engineering Team
Posted Mar 15, 2025 - 10:41 EDT
This scheduled maintenance affects: Services (Support Portal).