A fix has been implemented and we continue to monitor performance in the New York data center.
Posted Nov 25, 2024 - 16:14 EST
Identified
The issue has been identified and our escalations and networking teams are working on a solution.
Posted Nov 25, 2024 - 10:42 EST
Investigating
We are currently investigating an outage impacting several customers in the New York data center. We have yet to determine the cause of the outage and will continue to provide updates here.
You can contact us via email or phone number using the information below. Please be advised that, due to this incident, our support line is currently busy and there may be a delay in reaching us over the phone.