Our engineers have implemented a fix. Phone systems are now working as expected. We are testing and monitoring services to ensure issues are fully resolved.
Posted Nov 18, 2022 - 15:14 EST
The problem with the phone services has been identified as a physical failure, and a temporary patch has been implemented. Currently, the telephone system is functioning. However, while cleanup efforts are being completed, intermittent issues may occur.
Should the phone lines not work, please contact support via email at email@example.com or through the appropriate queue for your account.
Posted Nov 18, 2022 - 14:14 EST
We are continuing to investigate this issue.
Posted Nov 18, 2022 - 14:13 EST
A problem with phone services for all departments is currently being investigated by engineering.
We encourage you to communicate with support via email at firstname.lastname@example.org or through the appropriate queue for your account if you need assistance.