Validation was completed as of 12:18AM. Maintenance has been completed without any issues reported.
Posted May 20, 2025 - 00:27 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2025 - 00:01 EDT
Scheduled
Summary: Atlantic.Net will be performing emergency maintenance to mitigate infrastructure performance and reliability. This operation is part of our ongoing efforts to improve reliability and ensure secure, uninterrupted services for our customers.
Maintenance Details:
Change Control ID: Ticket # 5465265
Migration Type: Device Reboot
Scheduled Start: May 20, 2025 @ 12:01 AM EDT
Scheduled End: May 20, 2025 @ 1:00 AM EDT
Location/Scope: Ashburn, VA/ASH1
Expected Impact: Minimal – Remote site management functions only
Objective: We are experiencing a memory exhaustion issue with one of our management firewalls. Rebooting the firewall will provide us with a window of time to replace the hardware once the vendor ships a replacement.
Customer Impact: During the maintenance window, customers may experience the following:
Remote site monitoring and management systems will be unable to reach ORL1/ORL2 servers.
Failure of cloud provisioning, remote backup, and replication tasks.
No impact is expected for direct cloud customer traffic as they do not transport through these firewalls. All efforts will be made to minimize disruption and complete the work within the scheduled window.
~Customer Support~ If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department. Please note that as this may affect multiple systems, our phone lines may be busy at this time.