Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2026 - 21:00 EDT
Scheduled
Dear Valued Customer,
We are writing to inform you of an upcoming maintenance window that may affect customers who use our Webmail or Helpdesk services. This work is being conducted by our engineering team and is necessary for performance improvement.
Maintenance Summary:
• Change Type: Mail Server Maintenance • Scheduled Start: Tuesday, March 17, 2026, 09:00 PM EDT • Scheduled End: Tuesday, March 17, 2026, 010:00 PM EDT • Location/Scope: Atlantic.Net Mail Server • Expected Impact: We anticipate approximately 5-15 minutes of downtime for the mail server during the maintenance window.
Purpose of Maintenance:
The purpose of this maintenance is to perform necessary hardware maintenance to our mail server to improve performance.
Customer Impact:
During the maintenance window, downtime will affect the following services:
• Atlantic.Net Webmail Accessibility & Functionality • Inbound/Outbound Email for the Helpdesk Ticketing System
Our engineering team will take every precaution to minimize impact and complete the work efficiently.
Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.
Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance: