All Systems Operational

Regions Operational
90 days ago
99.89 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
99.95 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
99.59 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
99.99 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
99.59 % uptime
Today
San Francisco, California (USA-West-1) Operational
90 days ago
99.99 % uptime
Today
Toronto, Ontario (Canada-East-1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
100.0 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 18, 2025

No incidents reported today.

Dec 17, 2025
Resolved - This incident has been resolved.
Dec 17, 15:13 EST
Update - We are continuing to investigate this issue.
Dec 17, 12:21 EST
Investigating - We are currently experiencing issues affecting Cloud services in the London data center. This may result in impaired performance for services in that data center, and you may experience periods where your Cloud Servers are inaccessible as a result.

Our Cloud Operations team is actively working to identify the root cause and restore normal performance as quickly as possible.

Dec 17, 11:49 EST
Dec 16, 2025
Completed - The scheduled maintenance has been completed.
Dec 16, 02:52 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 22:00 EST
Scheduled - Our Network Operations team will be performing scheduled maintenance on carrier transport circuits in our ORL1 and ORL2 data centers to integrate a new transport provider. This work is part of our ongoing efforts to enhance network resiliency and performance.

Maintenance Window:

Start: December 15, 2025 at 10:00 PM ET
End: December 16, 2025 at 4:00 AM ET
Duration: 6 hours

Impact:
During this maintenance window, customers may experience intermittent network disruption as routing converges between the new and existing carrier transport circuits. Any interruptions are expected to be brief, and services will automatically recover as routing stabilizes.

Our engineering teams will closely monitor the work to minimize impact and ensure a smooth transition.

Support Contact
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you have any questions or concerns, please contact us:
Email: support@atlantic.net or via phone at 1-888-618-3282

Ticket Portal: https://helpdesk.atlantic.net

We appreciate your understanding and cooperation as we perform this essential maintenance to ensure continued reliability and performance of our network.

Dec 12, 13:57 EST
Dec 15, 2025
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Completed - The scheduled maintenance has been completed.
Dec 11, 04:42 EST
Verifying - Verification is currently underway for the maintenance items.
Dec 11, 04:31 EST
Update - The aforementioned connectivity issues have been remedied by our Network Engineering team and we have observed connectivity return to affected devices. Maintenance on our carrier circuits will continue until completion or the previously planned end of the window at 6:00 AM ET.

We will continue to provide further updates as necessary.

Dec 11, 03:27 EST
Update - We are aware of potential network connectivity issues following changes made as a result of this maintenance. We are currently working with our Network Engineers to resolve these issues in a timely manner. You may experience periods where your servers are inaccessible while our team works to resolve the issue.

We will post further updates as we have more information available.

Dec 11, 02:49 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 22:00 EST
Scheduled - The Network Operations team will be performing emergency maintenance on our ORL1 carrier circuits to correct identified configuration issues that may impact services in our new data center facility.

To minimize disruption, maintenance will be conducted on one carrier circuit peering session at a time. While this approach reduces the risk of a full service outage, customers may experience brief, intermittent network interruptions as routes converge to alternate transport paths.

Maintenance Window
- Start: December 10, 2025 at 10:00 PM ET
- End: December 11, 2025 at 6:00 AM ET
- Duration: 8 hours
- Impacted Locations: ORL1, ORL2 Data Centers

Our team will closely monitor the work to ensure stability and restore normal operations as quickly as possible. We apologize for any inconvenience this necessary maintenance may cause and appreciate your understanding as we work to maintain the reliability and performance of our network.

Dec 10, 16:31 EST
Dec 10, 2025
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Resolved - This incident has been resolved.
Dec 8, 18:00 EST
Identified - We are currently experiencing transoceanic network transport issues affecting connectivity between the USA and Singapore. This may result in increased latency, intermittent timeouts, or reduced performance for services relying on this route. You may experience periods where your Cloud Servers are inaccessible as a result.

Our network operations team is actively working with our upstream providers to identify the cause and restore normal performance as quickly as possible.

Dec 8, 09:44 EST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - This incident has been resolved.
Dec 5, 21:35 EST
Monitoring - A fix to the switch has been implemented, and we are currently monitoring for system stability.
Dec 5, 18:40 EST
Identified - We are experiencing a switch failure, and our Network Engineering Team is working to mitigate it.
Dec 5, 18:26 EST
Dec 4, 2025

No incidents reported.