Dear Atlantic.Net, Inc,
This notice is being sent to notify you of the following planned maintenance
event on the Crown Castle Fiber network.
**Ticket Number:** CM20250118003
**Location of Work:** Orlando, FL
| Scheduled Start Date & Time | Scheduled End Date & Time | Time Zone
---|---|---
2/20/2025 | 12:00 AM | 2/20/2025 | 6:00 AM | Eastern
2/19/2025 | 11:00 PM | 2/20/2025 | 5:00 AM | Central
2/19/2025 | 10:00 PM | 2/20/2025 | 4:00 AM | Mountain
2/19/2025 | 9:00 PM | 2/20/2025 | 3:00 AM | Pacific
2/20/2025 | 5:00 AM | 2/20/2025 | 11:00 AM | GMT
**Expected Impact Duration:** Diverse Impact - Please See Impact per Circuit
**Work** **Description:**
Crown Castle Fiber will be conducting a maintenance at the above-listed
location for a mandatory fiber repair. Although no impact to your circuit(s)
listed below is expected, this maintenance is deemed potentially service
affecting. We apologize for any resulting inconvenience and assure you of our
efforts to minimize any service disruption.
Posted on
Feb 13, 2025 - 22:15 EST
Maintenance Ticket: 02979982
Location: OR1
Floor(s)/Suite(s): Full Site
Description: • Lenel security system server maintenance is scheduled for Saturday March 1st starting at 8am PST (11am EST) and continuing for approximately 9 hours. Some minor work may carry over to the following day, Sunday March 2nd.
o Existing badge access will not be affected during the upgrade. Badges will still work.
o No remote open commands will work on doors or gates
o No new Lenel security system access may be granted including creation of new access badges and the modification of existing badges
o No door alarms will be coming through on alarm monitoring
o We will not be able to see access when someone swipes a badge reader or enters a door
o Live feed to cameras running Lenel LNVR will not be available although they will still be recording in the background
o Cameras at sites running Milestone VMS will not be affected
• Our security partner will be taking the lead along with our CoreSite in-house Lenel expert, Lenel engineers and CoreSite IT.
• Backup copies of the Master and Regional data bases are being saved in case it is needed.
• Mitigation measures at the sites during the maintenance:
o Extra DCO techs / security officers to conduct fire watch patrols, provide escorts etc. as needed.
o If someone arrives on site that and needs a new badge or modification to their existing badge, the site can still verify access in Salesforce and escort them as needed. The site will document any access given to customers/visitors on the Salesforce case. Once Lenel security system is back up, the site will issue badges/modify badges to reflect the access granted during the maintenance.
o Sites will have premade Escort badges ready to use as needed.
Posted on
Jan 30, 2025 - 22:05 EST