Our Network Operations team will be performing scheduled maintenance impacting all customers on our Cloud Services platform. This work is being completed to improve network resiliency and ensure continued reliable service.
Maintenance Window:
Start: Wednesday, January 7, 2026 at 10:00 PM ET
End: Thursday, January 8, 2026 at 2:00 AM ET
Duration: 4 hours
Impact: During the maintenance window, customers should expect an intermittent service interruption totaling approximately 15–20 minutes as network connectivity stabilizes. Services will automatically recover once the transition is complete.
Our engineering teams will closely monitor the work to minimize impact and ensure a smooth change.
Support Contact
If you have any questions or concerns, please contact us: Email: support@atlantic.net or via phone at 1-888-618-3282
Completed -
The scheduled maintenance has been completed.
Dec 29, 02:05 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 22:00 EST
Scheduled -
Our Network Operations team will be performing scheduled maintenance on carrier transport circuits in our ORL1 and ORL2 data centers as we transition remaining carrier transport connectivity to ORL2. This work is part of our ongoing efforts to enhance network resiliency and performance.
Maintenance Window: Start: December 28, 2025 at 10:00 PM ET End: December 29, 2025 at 4:00 AM ET Duration: 6 hours
Impact: During this maintenance window, customers may experience intermittent network disruption as routing converges during the carrier transport cutover between ORL1 and ORL2. Any interruptions are expected to be brief, and services will automatically recover as routing stabilizes.
Our engineering teams will closely monitor the work to minimize impact and ensure a smooth transition.
If you have any questions or concerns, please contact us: Email: support@atlantic.net or via phone at 1-888-618-3282
We appreciate your understanding and cooperation as we perform this essential maintenance to ensure continued reliability and performance of our network.
Dec 23, 12:54 EST