TOR-CA | Carrier Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2024 - 00:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: Toronto, CA (TOR-CA)
Services: Carrier Maintenance
Duration: Maintenance will occur from 12:01 AM to 5 AM EST
Impact: This maintenance will only affect our out-of-band circuit, so there will be no impact to customer services.

~~Purpose for Maintenance~~
A fiber carrier will be performing network infrastructure upgrades during this maintenance period to optimize performance and reliability.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Nov 21, 2024 00:00-05:00 EST
Uptime over the past 90 days. View historical uptime.
Regions Under Maintenance
90 days ago
99.98 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
99.95 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
99.98 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
99.99 % uptime
Today
San Francisco, California (USA-West-1) Operational
Toronto, Ontario (Canada-East-1) Under Maintenance
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
100.0 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
SIN-SG | Carrier Maintenance Nov 21, 2024 11:00-13:00 EST
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: Singapore, SG (SIN-SG)
Services: Carrier Maintenance
Duration: Maintenance will occur from 11:00 AM to 1:00 PM EST
Impact: This maintenance will only result in loss of networking redundancy for no more than 10 minutes. We do not anticipate any impact to customer services.

~~Purpose for Maintenance~~
The carrier will be performing emergency work to switchover controller cards.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Posted on Nov 15, 2024 - 16:12 EST
Past Incidents
Nov 21, 2024

Unresolved incident: TOR-CA | Carrier Maintenance.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
ASH-VA | Reduced Power Redundancy
Resolved - This incident has been resolved.
Nov 15, 12:05 EST
Identified - ~~Incident Summary~~
Location: Ashburn, VA (ASH-VA)
Services: UPS Power Supply
Start Time: 11/13/2024 @ 10:30PM EST
Impact: Reduced Power Redundancy

~~Incident Details~~
A UPS unit in the Ashburn data center switched to generator power after the input breaker became faulty. Power load was transferred without interruption, and the data center continues to operate on reduced redundancy.

~~Customer Support~~
We will continue to provide updates. If you have any questions regarding this incident, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Nov 14, 10:46 EST
NC-USA | Lumen Backbone Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: Morrisville, NC, USA
Services: Lumen Backbone Maintenance
Duration: Maintenance will occur from 12:00 AM to 6:00 AM EST
Impact: This maintenance will not result in outages, but traffic over this specific backbone may experience some latency and minor packet loss during scheduled maintenance hours.

~~Purpose for Maintenance~~
The purpose of this maintenance is to replace a temporary fiber cable on the Lumen network and is required to avoid unplanned outages due to damages caused by natural causes.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Nov 12, 17:33 EST
Nov 14, 2024
Nov 13, 2024
TOR-CA | Carrier Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: Toronto, CA (TOR-CA)
Services: Carrier Maintenance
Duration: Maintenance will occur from 12:01 AM to 6 AM EST
Impact: All sites are configured with redundant carriers, so there will be no impact to customer services.

~~Purpose for Maintenance~~
A fiber carrier will be performing network infrastructure upgrades during this maintenance period to improve performance, reliability and integrity of the fiber network.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Oct 30, 13:57 EDT
Nov 12, 2024
Experiencing ORL2 Cloud Node Outage
Resolved - This incident has been resolved.
Nov 12, 20:40 EST
Investigating - We are aware of an issue that is currently impacting our node your VM is running on. We are actively working with our Cloud Engineering Department to reach a resolution to this error. We are grateful for your patience.
Nov 12, 20:00 EST
Nov 11, 2024
ORL-FL | ORL2 Network Outage
Resolved - This incident has been resolved.
Nov 11, 13:19 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 11:48 EST
Investigating - We are currently receiving reports of outages affecting customers whose servers are in the ORL2 data center. We are investigating the cause of the outage and will continue to provide updates here.

You can contact us via email or phone number using the information below. Please be advised that, due to this incident, our support line is currently busy and there may be a delay in reaching us over the phone.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Nov 11, 11:32 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
DAL-TX | Carrier Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:00 EST
Scheduled - Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance.

~~Maintenance Details~~
Location: Dallas, TX (DAL-TX)
Services: Carrier Maintenance
Duration: Maintenance will occur from 1:01 AM to 7 AM EST
Impact: All sites are configured with redundant carriers, so there will be no impact to customer services.

~~Purpose for Maintenance~~
A network carrier will be performing fiber cable maintenance to relieve network congestion and prevent unplanned outages.

~~Customer Support~~
If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net
Oct 30, 13:59 EDT
Nov 7, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage