In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2025 - 00:01 EDT
Jun 06, 2025 - 00:01 EDT
Scheduled - Dear Valued Customer,
We are writing to inform you of a planned maintenance window as part of our ongoing efforts to improve the performance, security, and reliability of your services.
________________________________________
Maintenance Summary
• Change Type: Private Network Segmentation Migration
• Scheduled Start: June 6, 2025 at 12:01 AM ET
• Scheduled End: June 6, 2025 at 4:00 AM ET
• Location/Scope: SFO1 Data Center
• Expected Impact: Brief service interruption for some virtual machines with private interfaces.
________________________________________
Purpose of Maintenance
This maintenance is intended to enhance network isolation and integrity by migrating private interfaces of affected virtual machines (VMs) in our San Francisco environment to a dedicated private network segment. This change will resolve an issue where public and private network interfaces currently share a common bridge, which has led to unintended broadcast traffic on private networks.
________________________________________
Customer Impact
During the maintenance window, affected customers may experience:
• Brief loss of connectivity to private interfaces
• Intermittent latency or degraded internal network performance
• Temporary unavailability of communication between managed firewalls and VMs if they are not yet on the new private bridge.
Please note: Customers already utilizing private VLANs will not be impacted by this change.
Our engineering team will take all necessary precautions to minimize downtime and complete the work within the scheduled timeframe.
________________________________________
Communication Plan
We will keep you informed throughout the process:
• Pre-Change Reminder – A follow-up notification will be sent 24 hours prior to the maintenance window.
• Live Status Updates – Real-time updates will be available at https://status.atlantic.net/.
• Post-Maintenance Notice – A confirmation will be sent upon completion with any additional observations or recommendations.
________________________________________
Your Next Steps
No action is required on your part at this time. However, we recommend informing your internal IT teams of this upcoming maintenance and monitoring any systems that utilize private network connectivity during the window.
If you have any questions or concerns, please reach out to our support team at:
Email: support@atlantic.net
Toll Free: (888) 618-3282
International: +1-321-206-3734
We appreciate your understanding and cooperation as we continue to improve the quality and security of your services.
Sincerely,
The Atlantic.Net Operations Team
Jun 6, 2025 00:01-04:00 EDT
We are writing to inform you of a planned maintenance window as part of our ongoing efforts to improve the performance, security, and reliability of your services.
________________________________________
Maintenance Summary
• Change Type: Private Network Segmentation Migration
• Scheduled Start: June 6, 2025 at 12:01 AM ET
• Scheduled End: June 6, 2025 at 4:00 AM ET
• Location/Scope: SFO1 Data Center
• Expected Impact: Brief service interruption for some virtual machines with private interfaces.
________________________________________
Purpose of Maintenance
This maintenance is intended to enhance network isolation and integrity by migrating private interfaces of affected virtual machines (VMs) in our San Francisco environment to a dedicated private network segment. This change will resolve an issue where public and private network interfaces currently share a common bridge, which has led to unintended broadcast traffic on private networks.
________________________________________
Customer Impact
During the maintenance window, affected customers may experience:
• Brief loss of connectivity to private interfaces
• Intermittent latency or degraded internal network performance
• Temporary unavailability of communication between managed firewalls and VMs if they are not yet on the new private bridge.
Please note: Customers already utilizing private VLANs will not be impacted by this change.
Our engineering team will take all necessary precautions to minimize downtime and complete the work within the scheduled timeframe.
________________________________________
Communication Plan
We will keep you informed throughout the process:
• Pre-Change Reminder – A follow-up notification will be sent 24 hours prior to the maintenance window.
• Live Status Updates – Real-time updates will be available at https://status.atlantic.net/.
• Post-Maintenance Notice – A confirmation will be sent upon completion with any additional observations or recommendations.
________________________________________
Your Next Steps
No action is required on your part at this time. However, we recommend informing your internal IT teams of this upcoming maintenance and monitoring any systems that utilize private network connectivity during the window.
If you have any questions or concerns, please reach out to our support team at:
Email: support@atlantic.net
Toll Free: (888) 618-3282
International: +1-321-206-3734
We appreciate your understanding and cooperation as we continue to improve the quality and security of your services.
Sincerely,
The Atlantic.Net Operations Team
Jun 6, 2025 00:01-04:00 EDT
Regions
Under Maintenance
Orlando, Florida (USA-East-1)
Operational
New York, New York (USA-East-2)
Operational
Ashburn, Virginia (USA-East-3)
Operational
Dallas, Texas (USA-Central-1)
Operational
San Francisco, California (USA-West-1)
Under Maintenance
Toronto, Ontario (Canada-East-1)
Operational
London, United Kingdom (EU-West-1)
Operational
Singapore, SG (AP-Southeast--1)
Operational
Services
Operational
Cloud Services - User Signups
Operational
Cloud Services - User Portal
Operational
Cloud Services - Server Provisioning
Operational
Cloud Services - Web API
Operational
DNS
Operational
Email Hosting
Operational
Shared Web Hosting
Operational
Support Portal
Operational
Cloud Services - Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.