All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.96 % uptime
Today
Orlando, Florida (USA-East-1) Operational
90 days ago
100.0 % uptime
Today
New York, New York (USA-East-2) Operational
90 days ago
100.0 % uptime
Today
Ashburn, Virginia (USA-East-3) Operational
90 days ago
100.0 % uptime
Today
Dallas, Texas (USA-Central-1) Operational
90 days ago
99.99 % uptime
Today
San Francisco, California (USA-West-1) Operational
90 days ago
100.0 % uptime
Today
Toronto, Ontario (Canada-East-1) Operational
90 days ago
100.0 % uptime
Today
London, United Kingdom (EU-West-1) Operational
90 days ago
99.72 % uptime
Today
Singapore, SG (AP-Southeast--1) Operational
90 days ago
100.0 % uptime
Today
Services Operational
Cloud Services - User Signups Operational
Cloud Services - User Portal Operational
Cloud Services - Server Provisioning Operational
Cloud Services - Web API Operational
DNS Operational
Email Hosting Operational
Shared Web Hosting Operational
Support Portal Operational
Cloud Services - Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 23, 2025
NYC-NY | Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:01 EDT
Scheduled - Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the New York City area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Upstream Carrier Maintenance
• Scheduled Start: Wednesday, July 23, 2025, 00:01 AM America/New York (04:01 UTC)
• Scheduled End: Wednesday, July 23, 2025, 06:00 AM America/New York (10:00 UTC)
• Location/Scope: NYC-NY/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.

Purpose of Maintenance:
An upstream carrier will be performing maintenance on critical network infrastructure in the form of connection migration. We will be switching to our secondary carrier during this maintenance.

Customer Impact:
During the maintenance window, customers in the NYC-NY region may observe:

• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected

Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window
• Post-Maintenance Confirmation – A summary will be provided once the work is complete

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.

Sincerely,

The Atlantic.Net Operations Team
Jul 18, 16:57 EDT
Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
ORL-FL | Fiber Carrier Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 00:00 EDT
Scheduled - Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the Orlando area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Fiber Carrier Maintenance
• Scheduled Start: Thursday, July 18, 2025, 00:00 AM EDT
• Scheduled End: Thursday, July 18, 2025, 06:00 AM EDT
• Location/Scope: ORL-FL/Cloud Services & Dedicated Internet Access
• Expected Impact: The carrier has indicated there will be no impact to service.

Purpose of Maintenance:
Our fiber carrier will be performing maintenance on circuits. There is no anticipated impact during this maintenance.

Customer Impact:
There is no anticipated impact for this maintenance.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.

Sincerely,
The Atlantic.Net Operations Team
Jul 16, 18:16 EDT
Jul 17, 2025
ORL-FL | Fiber Carrier Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 EDT
Scheduled - Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the Orlando area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Fiber Carrier Maintenance
• Scheduled Start: Thursday, July 17, 2025, 00:00 AM EDT
• Scheduled End: Thursday, July 17, 2025, 06:00 AM EDT
• Location/Scope: ORL-FL/Cloud Services & Dedicated Internet Access
• Expected Impact: As we have redundant carriers configured, there is no anticipated image to service.

Purpose of Maintenance:
Our fiber carrier will be performing maintenance on circuits. We have redundant connections configured, and so we do not anticipate any impact.

Customer Impact:
During the maintenance window, customers in the ORL-FL region may observe brief periods of packet loss and short-duration service interruptions, although these are not expected. Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window.

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.

Sincerely,
The Atlantic.Net Operations Team
Jul 16, 18:17 EDT
Jul 16, 2025
SFO-CA | Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:01 EDT
Scheduled - Dear Valued Customer,

We are writing to inform you of an upcoming maintenance window that may affect services in the San Francisco area. This work is being conducted by our upstream provider and is necessary to support ongoing infrastructure requirements.

Maintenance Summary:
• Change Type: Upstream Provider Equipment Upgrade
• Scheduled Start: Wednesday, July 16, 2025, 00:01 AM America/Los Angeles (07:01 UTC)
• Scheduled End: Wednesday, July 16, 2025, 05:00 AM America/Los Angeles (12:00 UTC)
• Location/Scope: SFO-CA/Cloud Services & Dedicated Internet Access
• Expected Impact: As we will be switching to our secondary carrier during this maintenance, you may experience brief periods of packet loss to your services near the beginning and end of the window as routes are updated.

Purpose of Maintenance:
Our upstream carrier will be performing maintenance on critical network infrastructure in the form of connection migration. We will be switching to our secondary carrier during this maintenance.

Customer Impact:
During the maintenance window, customers in the SFO-CA region may observe:

• Brief periods of packet loss near the beginning and end of the maintenance
• Short-duration service interruptions, although these are not expected

Our teams and provider partners will take every precaution to minimize impact and complete the work efficiently.

Communication Plan:
• Live Status Updates – Visit https://status.atlantic.net/ for real-time information during the maintenance window
• Post-Maintenance Confirmation – A summary will be provided once the work is complete

Your Next Steps:
No action is required at this time. If you observe any unexpected issues following the maintenance, please contact our support team for assistance:

Email: support@atlantic.net
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734

We appreciate your understanding and continued partnership as we work to maintain the quality and stability of your services.
Sincerely,

The Atlantic.Net Operations Team
Jul 15, 10:50 EDT
Jul 15, 2025

No incidents reported.

Jul 14, 2025
LON-UK | Carrier Transport Issues
Resolved - This incident has been resolved.
Jul 14, 16:54 EDT
Update - [Resolved] Services Restored – London Region
Time: 4:29 PM EDT

Good afternoon,

Connectivity has been restored in the London region as of 4:29 PM EDT. Services impacted by the upstream provider outage are now fully operational.

We will continue to monitor network stability and follow up with a full incident review and root cause analysis once available.

Thank you for your patience and understanding throughout this incident.

Atlantic.Net Support
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
Jul 14, 16:54 EDT
Update - Good afternoon,

At this time, there is no change in service status. We remain in active communication with our upstream provider and are continuing efforts to fully restore service in the London region.

We understand the impact this disruption may be having on your operations and want to assure you that resolving the issue remains our highest priority.

Further updates will be posted at: https://status.atlantic.net

Thank you again for your continued patience.

Atlantic.Net Support
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
Jul 14, 15:09 EDT
Update - Good morning,

We are continuing to work closely with our upstream provider to implement the necessary changes and restore services as quickly as possible.

Further updates will be posted at: https://status.atlantic.net

We sincerely appreciate your continued patience and understanding as we work to fully resolve the issue.

Atlantic.Net Support
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
Jul 14, 12:09 EDT
Identified - Good morning,

We are currently experiencing a major service disruption in the London region due to an outage affecting one of our upstream carriers. Our team has identified the issue and is actively working with the carrier to implement a resolution.

We will continue to post updates as they become available at: https://status.atlantic.net

We appreciate your patience and understanding as we work to restore full service.

Atlantic.Net Support
Toll-Free: 1-888-618-DATA (3282)
International: +1-321-206-3734
Jul 14, 10:57 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage