ORL-FL | Helpdesk Server Maintenance
Scheduled Maintenance Report for Atlantic.Net
Completed
The scheduled maintenance has been completed.
Posted Jan 13, 2021 - 07:12 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2021 - 06:00 EST
Scheduled
Atlantic.Net’s goal is to provide you with the most dependable and flexible hosting infrastructure in the industry. To ensure the most reliable service, we are notifying you of the below planned maintenance window.

Maintenance Details


Location: ORL-FL
Services: Helpdesk / Support Server Maintenance
Start Date/Time: January 13, 2021 @ 06:00 AM EST
End Date/Time: January 13, 2021 @ 08:00 AM EST
Duration: 2 hour(s)

Purpose for Maintenance


Atlantic.Net Billing and Ticketing systems will be undergoing maintenance, during which we will apply additional updates to our Service Portal applications.

Customer Support


During this maintenance, both our public Billing and Ticketing systems will be unavailable. Our support staff will remain available to assist customers via phone. Any email sent to our ticketing system will be temporarily deferred. Once all systems are back online, all deferred emails will be delivered to our ticketing systems and will be immediately reviewed and addressed by our support staff.

If you have any questions regarding this scheduled maintenance, please contact our Customer Support Department.

Toll Free: (888)618-3282
International: +1-321-206-3734
Email: support@atlantic.net


Posted Jan 04, 2021 - 10:54 EST
This scheduled maintenance affected: Regions (Orlando, Florida (USA - East-1)).